观澜富士康座机电话:我不管用哪个游览器上163的相册都出问题

他会说错误信息:
Microsoft Windows XP [Build 5.1.2600]

TT 3.1.256 07C457E0803D3A5DE36925ED928D1AA1
-----------------------------------
Type: EXCEPTION_ACCESS_VIOLATION
Address: 0x7487471A
Error: Read address 0x00000000

Call stack:
0x74770000[10471A] mshtml.dll: (38499788,0,0,1228204)
0X74770000[217281] mshtml.dll: (2012553347,1377800,2012550797,5120)
0X77F50000[2260] ntdll.dll: (1377800,2012550797,5120,2011535941)
0X77F50000[2083] ntdll.dll: (5120,2011535941,2201072,1227668)
0X77F50000[168D] ntdll.dll: (62817928,1227796,3,0)
0X76170000[B60D] WININET.dll: (0,38382912,3,38119312)
0X74770000[CF3B9] mshtml.dll: (38375328,38338560,0,0)
0X74770000[CF377] mshtml.dll: (1237236,1228204,0,1237236)
0X74770000[F6850] mshtml.dll: (38375360,38499744,1956116571,1237236)
0X74770000[CF1AC] mshtml.dll: (1237236,38116656,0,1228628)
0X74770000[20F85B] mshtml.dll: (1237236,1228076,0,0)
0X74770000[1224F2] mshtml.dll: (0,1228204,0,38499744)
0X74770000[1143B5] mshtml.dll: (38499744,0,71582788,1)
0X74770000[1141B9] mshtml.dll: (38499744,1237236,1,71582788)
0X74770000[114473] mshtml.dll: (38375360,38499744,1237236,1)
0X74770000[1154F1] mshtml.dll: (38514672,1228444,1228640,3)
0X74620000[4131] MSLS31.DLL: (38513948,0,1569560,0)
0X74620000[438F] MSLS31.DLL: (38513976,8650750,0,0)
0X74620000[4249] MSLS31.DLL: (0,0,20,1229104)
0X74620000[3BA1] MSLS31.DLL: (1,0,3,0)

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我换了IE也没用.也说什么错误.怎么办.请高人指点
[ 0x77C40000 ] C:\WINDOWS\system32\GDI32.dll [5.1.2600.0,2001-09-01 06:58:30]
[ 0x77C90000 ] C:\WINDOWS\system32\RPCRT4.dll [5.1.2600.0,2001-09-01 06:58:29]
[ 0x77D10000 ] C:\WINDOWS\system32\USER32.dll [5.1.2600.0,2001-09-01 06:58:29]
[ 0x77DA0000 ] C:\WINDOWS\system32\ADVAPI32.dll [5.1.2600.0,2001-09-01 06:58:29]
[ 0x77E40000 ] C:\WINDOWS\system32\kernel32.dll [5.1.2600.0,2001-09-01 06:58:28]
[ 0x77F50000 ] C:\WINDOWS\System32\ntdll.dll [5.1.2600.0,2001-08-18 11:25:18]
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我换了IE也没用.也说什么错误.怎么办.请高人指点